Education Passage respects the privacy and protection of student and user information in accordance with GDPR standards and applicable regulations in France.
Last updated: January 2025. This Privacy Policy explains how Education Passage collects, uses, and protects personal information in compliance with the General Data Protection Regulation (GDPR) and applicable French law.
We may collect personal information through contact forms, consultations, applications, website analytics and student support interactions. This may include your name, email address, phone number, academic background, study preferences, and any information you voluntarily share during the support process.
Your information is used only for purposes such as: guidance and advisory services, processing applications, communication and follow-up, settlement support, and improving our student services. We do not use your information for automated decision-making or profiling without your explicit consent.
Student information may be shared with universities, accommodation providers, partners, or service providers only when necessary for the requested support process and with appropriate consent where required. We do not sell, rent, or trade your personal data to third parties for commercial purposes.
Education Passage takes reasonable technical and organisational measures to protect user information and maintain responsible data handling practices. While we implement appropriate security measures, no internet transmission can be guaranteed as completely secure.
Our website may use cookies or analytics tools to improve website functionality and user experience. This may include essential cookies required for the website to function, analytics cookies to understand website usage patterns, and communication cookies where applicable. See our Cookie Policy for full details.
Under GDPR, you have the right to: access the personal information we hold about you, request correction of inaccurate data, request deletion of your data (right to be forgotten), object to or restrict certain processing, withdraw consent at any time, and lodge a complaint with the relevant data protection authority (CNIL in France).
We retain personal information only for as long as necessary to provide our services and comply with legal obligations in France. If you have not used our services for three years and have not opted in to ongoing communications, we will delete your personal data unless legal obligations require otherwise.
Users may request access, correction, or deletion of their personal information at any time by contacting Education Passage directly. Please send data privacy requests to: contact@educationpassage.com or by post to our office at 22 Allée Alan Turing, Clermont-Ferrand, 63000, France.
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